From the MD of Wildwind & Healthy Options Holidays…
“Tim has completed two projects for my companies and is currently working on a third. His ability to understand my needs and translate them into effective action in short order is what set him apart from other consultants. I wouldn’t hesitate to recommend him.
I run two holiday companies with agencies in the UK and Northern Europe. The first project was to create an Excel sheet that took in all the information from the respective agents’ sales and booking sheets and returned to me an up-to date analysis of the current year’s figures, with comparison against the previous years. What used to take a minimum of 2 hours every week now takes 2 minutes.
The second project was to prepare an integrated and real time management accounts system that allowed me to check profitability and projected cash flow needs in real time rather than relying on historical accounting practices, a task complicated by the fact of having 4 distinct corporate entities in 3 different countries. This together with the first project has given me a far greater sense of control over all of my businesses, which has also resulted in better tax planning.
The current project is for further improvements to the above systems, aiming to simplify all of our agents’ booking procedures into a more refined CRM system that will not only allow even better reporting to me, but will give my teams on location better access to the information they require downstream, allowing them to concentrate even more on the all-important task of customer satisfaction. Furthermore this system will be integrated with our marketing systems that involve sophisticated testing experiments in both on and off line media.”